Last updated: March 4, 2026
MyBrushForest operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). MyBrushForest is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our website or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have read and understood how your information is collected and used.
Personal Information We Collect
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you.
We may collect the following types of personal information depending on how you interact with our Services:
- Contact information such as name, email address, phone number, billing address and shipping address.
- Payment information including payment confirmation and transaction details processed securely through payment providers.
- Account information including login details and account preferences.
- Order information including items purchased, cart activity, and transaction history.
- Customer support communications including messages sent to our support team.
- Device information including browser type, IP address, device type and operating system.
- Usage information including pages visited and interaction with the website.
How We Collect Personal Information
We may collect personal information from:
- Information you provide directly when placing orders or contacting us.
- Automatic technologies such as cookies and analytics tools.
- Service providers that assist with payment processing, shipping, or analytics.
- Partners that help us provide marketing or advertising services.
How We Use Your Personal Information
We use your personal information to:
- Process orders and payments.
- Arrange product shipping and delivery.
- Provide customer support.
- Improve our website and services.
- Prevent fraud and ensure security.
- Send order confirmations, shipping updates, and customer service messages.
- Send promotional communications if you choose to receive them.
Sharing Your Personal Information
We may share personal information with trusted service providers in order to operate our business and provide services to you.
This may include:
- Shopify (our ecommerce platform)
- Payment processors
- Shipping carriers and fulfillment providers
- Analytics and website service providers
- Marketing and advertising partners
These third parties process information only as necessary to perform their services.
Shopify Platform
Our store is hosted by Shopify Inc. Shopify provides the online ecommerce platform that allows us to sell our products and services.
You can learn more about how Shopify processes personal information by visiting the Shopify Privacy Policy:
https://www.shopify.com/legal/privacy
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content.
You may control cookie preferences through your browser settings.
Children's Privacy
Our website is intended for use by parents or guardians purchasing products for children. We do not knowingly collect personal information directly from children.
Data Security
We take reasonable steps to protect your personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your personal information
- Opt out of certain marketing communications
You may contact us to exercise your rights.
Related Policies
For more information about our policies, please visit:
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page and the "Last updated" date will be revised accordingly.
Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Email: service@mybrushforest.com
Brand: MyBrushForest
Location: Shenzhen, Guangdong, China